Discovery and Action Dialogue (DAD)


Discovery and Action Dialogue (DAD) is a method that enables participants to autonomously find new approaches to performing their work routines. This method offers participants access to a new thinking process and equips them with practical problem-solving skills to open up to positive change. Participants work in groups to explore a shared chronic problem or challenge encountered in their daily work and jointly create potential solutions by following a conversational structure under the facilitator’s guidance.

Use this method to:

  • Generate ownership among people doing the work, avoiding someone else’s best practices and strategies.
  • Discover tacit and latent behaviors that are positively divergent.
  • Generate changes that are sustained because they are developed by the people doing the work.
  • Solve local problems locally and globally and transmit momentum across units.
  • Use as an ethnographic data collection tool within a multi-site research project.
  • Research and find actions to build professional competencies.
  • Use in a one-on-one conversation about how to approach a challenge.


  • Duration: 1 - 2 hours
  • Difficulty Level: Complex
  • Group Size: < 20
  • Level of interaction: High
  • Multilanguage fit: no
  • Preparation Time: Medium
  • Purpose: Information exchange,Knowledge construction
  • Type of Online Events: Workshop,Hackaton,Webinar

Full instructions

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